NYAA Clinic - Privacy Policy

Last updated: 22.01.2026

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1. Information We Collect

We may collect personal information including:

• Your name, email address, phone number, and other contact details

• Appointment and booking information

• Information provided through enquiries or consultation requests

• Health and treatment-related information relevant to aesthetic and cosmetic services, including suitability, consent, and aftercare

• Payment and deposit information (processed via third-party systems)

• Technical information such as IP address, browser type, or device information (if analytics or cookies are used)

We only collect information that is necessary for providing our services and operating our clinic.

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2. How We Use Your Information

Your information may be used to:

• Respond to enquiries

• Manage appointments and deposits

• Provide aesthetic and cosmetic nursing services

• Communicate with you regarding appointments, services, or aftercare

• Meet legal, regulatory, and professional obligations

• Improve our services and website functionality

Information is collected and used for lawful purposes directly related to the provision of our services and with your consent where required.

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3. Use of Third-Party Service Providers

We use trusted third-party service providers to support our operations, including GetTimely, which manages appointments, deposits, and client communications.

These providers may store information on secure servers, including servers located outside New Zealand. We take reasonable steps to ensure all third parties protect your information and use it only for authorised purposes.

NYAA Clinic does not sell or rent personal information.

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4. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Personal information is stored securely and accessed only by authorised personnel. We retain personal information only for as long as necessary to fulfil its purpose or to meet legal, professional, or regulatory record-keeping obligations.

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5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality and user experience.

Cookies are small text files stored on your device. You can disable cookies through your browser settings at any time. Disabling cookies may affect website functionality.

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6. Access and Correction

You have the right to:

• Request access to your personal information

• Request correction of any inaccurate or outdated information

Requests can be made by contacting us using the details below.

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7. Privacy Concerns and Complaints

If you believe your privacy has been breached or you have concerns about how your information is handled, please contact us.

If we are unable to resolve your concern, you may also contact the Office of the Privacy Commissioner (New Zealand).

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

NYAA Clinic
6/26 Anzac Road, Browns Bay, Auckland, New Zealand
📧 Email: hello@nyaaclinic.co.nz
📞 Phone: 022 363 8845