NYAA MEMBERSHPS

If you're nearly due for treatment, we recommend having your upcoming appointment as usual and beginning your membership for the treatment after that. This ensures your next treatment is fully paid before it is redeemed.

If you use fewer units than expected, your remaining balance can be used towards other treatments or products. If you require more units, the additional amount will simply be charged on the day at your VIP member pricing: • Xeomin: $15 per unit • Relfydess: $7 per unit We do our best to tailor your membership to your usual treatment requirements. Unlike many other clinic memberships, you'll never overpay for your treatments or be locked into receiving a certain number of units simply because that's what your plan was originally based on. If you need fewer units, any remaining balance can be used towards other treatments or products. Our goal is simply to make your payments as close as possible to your individual needs.

No problem. Members still receive VIP pricing on many additional treatments, including injectables and selected skin treatments. These treatments are simply paid for at the time of your appointment.

If you'd like to make significant changes, we may need to update or recreate your membership together. Depending on the changes, you may be able to: • Pay the difference between the new treatment you would like • Receive the difference as clinic credit

You can cancel your membership or treatment pot with 30 days' notice and payment of a $200 cancellation fee, which helps cover some of the member perks you've already enjoyed. If there are any outstanding payments relating to treatments you've already redeemed, these will need to be settled. Any unused funds will remain on your account as clinic credit to use towards treatments or products. No cash refunds are available. If you are experiencing financial hardship we will do our best to accommodate - we may need proof of such hardship, and this is at the discretion of NYAA Clinic.

Every membership is completely personalised, but here are a few examples: Example 1 • Monthly Not Your Average Facial • Xeomin (30 units at VIP pricing every 3 months) $99.30 per week Example 2 • Three Xeomin treatments per year • 50 units per treatment at VIP pricing $60.18 per week Example 3 • Sunekos maintenance every 6 months • BBL HEROic maintenance every 4 months $65.20 per week Example 4 • SkinPen treatments every 6 weeks $64.19 per week

There are no setup fees or hidden costs to join a Treatment Plan Membership. AGLOW does charge a small service fee, which is included in your payment amount shown when your plan is created, so there are no surprises. Treatment pot has no fees attached.